Junior Support Engineer (Node/TypeScript) - 100% REMOTE

Descripción de la oferta

We are looking for the very Top Talent...and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

 

What are we looking for?

We are seeking a Support engineer with 2/3+ years of experience technical support engineer who can investigate and troubleshoot production issues in a timely manner,

 

 

Strong written/verbal English communication skills are needed as you will be managing meetings with technical and non-technical stakeholders.

 

Main tasks and accountabilities will be:

  • Investigate and troubleshoot production issues in a timely manner
  • Work with the team to deploy fixes, patches, and updates
  • Monitor logs and performance metrics
  • Collaborate with QA, support, and product teams to understand and resolve reported bugs
  • Maintain technical documentation for support workflows and known issues

 

 

What do we expect from you?

  • Foundational experience with Node.js and TypeScript
  • Basic understanding of React and modern front-end principles
  • Familiarity with version control systems like Git
  • Understanding of REST APIs and client-server architecture
  • Strong problem-solving mindset and eagerness to learn
  • Good communication skills and a collaborative attitude Familiarity with ITIL ticketing tools such Service Now.
  • English B2+/C1

 

 

 

What can we offer?

23 days of Annual Leave plus the 24th and 31st of December as discretionary days!

Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).

Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan...)

Free access to several training platforms

Professional stability and career plans

UST also, compensates referrals from which you could benefit when you refer professionals.

The option to pick between 12 or 14 payments along the year.

Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)

UST Club Platform discounts and gym Access discounts

 

 

If you would like to know more, don't hesitate to apply and we'll get in touch to fill you in detail. We are waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

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UST

Durante más de 23 años, desde UST siempre hemos apostado por el poder de la tecnología para diseñar un futuro mejor.

Como nativos digitales, hemos ayudado a las mejores compañías del mundo a conseguir sus objetivos a través de la transformación. Con un enfoque ágil y creativo, trabajamos juntos de principio a fin para hacer realidad la visión de futuro de nuestros clientes.

A través del talento de nuestros equipos, y utilizando las herramientas adecuadas, construimos soluciones disruptivas, y proporcionamos los recursos y la experiencia necesaria para la evolución.

Juntos, con más de 30.000 empleados en 30 países, trabajamos con el objetivo de lograr un impacto sin límites, consiguiendo llegar a miles de millones de vidas durante todo el proceso.

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Resumen de la oferta

Junior Support Engineer (Node/TypeScript) - 100% REMOTE

  • España
  • Indefinido
  • > 2 años experiencia
  • 0
  • ingles (
    )
  • 0 (
    )

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