Business Analyst (Full Remote) (Madrid)

Job Offer Description

Description:

From Grupo Digital, we are looking for a Business Analyst

Labor Conditions:

Project Duration: Stable.
Work mode: Full remote. Residence and work permit in Spain is mandatory.
Location: Madrid.

Functions:

Business Analysis and Costumer Experience design roles within technology teams focused on meeting established quality standards and industry benchmarks to ensure an exceptional user experience
Creating detailed and thorough as-is analysis and designing to-be processes in line with architecture requirements
Recognising business requirements, analysing user stories, and managing the backlog based on product owner prioritisation
Understand the business requirements to refine and translate them into technical requirements
Excellent analytical, problem solving and communication skills
Engaging with project team members and stakeholders to ensure business requirements are captured and outcomes are maximised
Ensuring timely and consistent communication to project leads and stakeholders on progress, impacts, and changes
Knowledge and experience of implementing business analysis & change management principles, methodologies, and tools

Minimum requirements:

Mandatory Skills: more three (3) years
Proven experience of BA & Change Management approaches, tools, and phases of a project life cycle
A deep knowledge of Agile methodology and principles, including the creation of user stories based on the readiness definition, and to remain up to date with new practices
Experience with Agile Framework.
Experience in ALM tools such as JIRA, Confluence
Experience with Contact Centre solutions: IVRs, Voice Bots, agent desktop solutions
Strong written and verbal communication skills in English - C1

Nice to have :

Certifications: Agile an AWS
Understanding of Financial institutions and Banking products/processes

Grupo Digital

Somos un grupo de empresas tecnológicas, formado actualmente por unos 400 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría... Si deseas iniciar tu carrera en el ámbito del desarrollo web y formar parte de un equipo dinámico, ¡esperamos tu candidatura!

Apply now

Somos un grupo de empresas tecnológicas, formado actualmente por unos 400 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría...

Si quieres impulsar tu carrera con un proyecto único de la mano de una multinacional de primerísimo nivel, no dudes en presentar tu candidatura.

¡Te esperamos!

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