Jobs Helpdesk / Support Agile in Spain

Estás son las últimas ofertas de trabajo de Helpdesk / Support Agile in Spain encontradas.

 job(s)

  • 15/09/2023

    Madrid

    Job description We are looking for a person to join the Operations team, within the Customer service and DevOps Management Branches, dedicated to give and organize support for our customers as well assist and administrate Customers IT infrastructures. For this position, the company is looking for a Technical Support Engineer. Rol: Technical Support Engineer Responsibilities Provide Support to customers globally. Mostly via Jira Service Desk Portal. Coordination within R&D Departments for 3rd level support and new developments. Availability for on-call 24/7 support. Administration of Customers IT infrastructures. Contributions within Internal IT management branch. Participate to bring-in customers experiences on SW, DevOps and Product Developments roadmaps. Work with infrastructure and development teams to ensure that production environments meet and exceed expected SLA. Provide 2rd level support for all technical matters, including support ticket preparation and follow-up. Debug and resolve production issues with the team of engineers. Ensure the right collaboration is happening and makes sure the right knowledge and expertise are involved. Manage your own time, and work well both independently and as part of a team. Requirements English written and oral skills (other languages a plus) BSc from a technical university or institute of technology, or similar education. Minimum of 2 years of relevant experience in customer service and/or technologies. Knowledge on Atlassian products (jira, confluence etc...), PL/SQL Elasticsearch (ELK), PostgreSQL, Kuberenetes and Python is a plus. Ability to learn and apply new technologies quickly and self-directed. Well organized, able to produce clean, concise documentation and reports. Ability to work in fast-paced agile environment with a cross-functional team. Team spirit, strong motivation, ability to deliver consistently, result- and customer-oriented.

  • 01/09/2023

    Valencian Community, Extremadura

    Description: Desde Grupo Digital, seleccionamos para importante cliente del sector Seguros: Rol: Analista Funcional Cobol (Seguros Auto) (Cáceres) (Remoto) Funciones: Dar soporte a un Proyecto APIs, con capacidad para investigar y entender el código (en Cobol/CICs/DB2) y dar soporte al equipo Java que la trasladará a esa tecnología. Pequeñas modificaciones en el código cobol para adaptarlo a las nuevas funcionalidades que surjan de ese proyecto. Condiciones Laborales: Modalidad de trabajo: 100% Remoto. Ubicación cliente: Cáceres. Incorporación: Inmediata. Horario: Jornada completa de 9:00 a 18:00. Verano: 9:00 a 15:00. Imprescindible residencia en España. Tipo de Contrato: A Término Indefinido. Salario: A convenir de acuerdo a la experiencia. Minimum requirements: Mínimo cinco (5) años en de experiencia en: Cobol, CICS, DB2. Metodología Agile / Scrum. Imprescindible tener conocimientos del ramo de Motor. Grupo Digital Somos un grupo de empresas tecnológicas, formado actualmente por unos 400 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría... Si quieres impulsar tu carrera con un proyecto único de la mano de una multinacional de primerísimo nivel, no dudes en presentar tu candidatura. ¡Te esperamos!

Detailed Job Search