Treball Suport / Helpdesk Access en Barcelona

L2 SOC Analyst We are looking for the very Top Talent...and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer company with over 35.000 employees all over the world and presence in more than 30 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What are we looking for? We are looking for a L2 SOC Analyst to contribute for a project with one of our global customers pioneer in the security field. Work location: Barcelona Work mode: hybrid, 3 days at the office 2 days wfh Languages: English C1 Experience & Qualifications Required Minimum 3+ years of experience as an Analyst working as part of a SOC team Experience with SIEM vendors such as Sentinel, QRadar, ArcSight, RSA, and LogRhythm Experience in incident response, and in writing procedures runbooks and playbooks Ability to work with customer's IT and security teams Key Roles & Responsibilities: Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents Handle advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity Set up SIEM solutions and troubleshoot connectivity issues Collate security incident and event data to produce monthly exception and management reports Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues Develop and maintain documentation for security systems and procedures Recommend, schedule, and apply fixes, security patches, and any other measures required in the event of a security breach What can we offer? 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan...) Free access to several training platforms. Professional stability and career plans. UST also, compensates referrals from which you could benefit when you refer professionals. The option to pick between 12 or 14 payments along the year. Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...) UST Club Platform discounts and gym Access discounts. If you would like to know more, don't hesitate to apply and we'll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.