Jobs Helpdesk / Support Cloud Technologies in Madrid

We are recruiting a Collaboration System Engineer specialized in Microsoft 365 to continue our journey from on-premise to the cloud. In this role, as part of our global and international team, you will be responsible for ensuring the seamless operation and optimal utilization of Microsoft Teams, SharePoint online, Power Automate and other collaboration tools such as Zoom or Webex within the organization. This role combines technical expertise with excellent communication skills to provide support, troubleshoot issues, and optimize collaboration solutions for our internal clients. Does it sound interesting to you? Then apply now with your CV in English. We are looking forward to hear from you! What You Will Do provide technical 3rd level support for Microsoft 365 and troubleshooting issues promptly, collaborating with IT teams to resolve complex technical problems create documentation and user guides to facilitate self-help resources investigate collaboration-related issues (messaging, and video conferencing problems, live events, etc.) configure and optimize Microsoft Teams settings to align with business needs monitor and fine-tune systems for performance and cost-effectiveness ensure compliance with security policies and industry regulations for collaboration systems and implement security best practices to safeguard data What You Bring bachelor's degree in Information Technology, Computer Science, or related field. An equivalent combination of education, certifications and experience may substitute a degree a minimum of 2 years of experience in Microsoft 365 enviroment (Teams, SharePoint online, OneDrive, Power Automate) in a 2nd or 3rd level support role advanced English and Spanish, both written and spoken, to interact with international colleagues analytical and problem-solving skills with strong teamwork and collaboration mindset and excellent communication and interpersonal attitude open to do rotative on call duty service approximately every 6 weeks (this is economically compensated)

Description: Para importante cliente de Sector Publico buscamos Especialista TEMENOS Core Banking. Consultor Especialista trabajando en un proyecto de implementación de Banca Digital basado en el core bancario Temenos T24. Minimum requirements: Requisitos Tener experiencia con Temenos Core Banking: Temenos Transact Temenos Infinity. Tener experiencia específica en la implementación de arquitecturas en la nube, incluidas IBM Cloud e IBM Power VS. INGLES Funcionaes: Identificar, tomar e implementar nuevos requisitos. Mejorar las operaciones que abordan las demandas de los clientes. Soporte del equipo para aclarar requisitos y resolver problemas relacionados con errores. Preparación del rastreador de estado para alcanzar el hito. Soporte UAT y capacitación a usuarios comerciales. Condiciones Laborales: Ubicacion 100 % REMOTO imprescindible residir en España En cuanto a nosotros GRUPO DIGITAL Somos un grupo de empresas tecnológicas, formado actualmente por unos 200 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría... amplia informacion en la web www.grupodigital.eu