IT Supporter (Level 1+2)

Descripció de l'oferta

Join BIG BCN's Thriving Team!

At BIG (Bjarke Ingels Group), our Barcelona office is growing rapidly, and we are seeking a proactive and talented IT Supporter to ensure smooth day-to-day IT operations. If you have 2-4 years of experience in IT support, desktop troubleshooting, and network setup, this is your chance to make an impact in a dynamic and creative workplace.
As the sole IT supporter on-site, you'll collaborate with a team of 14 IT specialists across our Copenhagen, London, and New York offices, tackling a broad range of technologies and challenges. This role is perfect for someone with a strong service mindset, an eagerness to learn, and the ability to adapt to a fast-paced environment.

What You'll Do

IT Support: Deliver prompt and professional IT support to BIG Barcelona staff, ensuring minimal downtime.
Problem Solving: Diagnose and resolve software, hardware, and network issues, including Microsoft Office 365, printers, phones, and specialized software.
Incident Management: Log, track, and manage incidents in the Service Desk system, providing clear updates to IT Management.
Network Maintenance: Configure and troubleshoot network equipment, such as Ubiquiti hardware.
User Management: Set up and maintain user accounts, permissions, and data security, complying with GDPR and local regulations.
Vendor Relations: Act as the primary contact for local IT service providers and negotiate contracts when necessary.
Equipment Management: Plan for and purchase IT equipment, assisting with onboarding/offboarding processes.
Trend Reporting: Share insights on recurring technical issues with the global IT team to improve overall efficiency.
Innovation: Research new IT solutions and recommend improvements to enhance our infrastructure.

About You

We're looking for someone who:
Has 2-4 years of IT support experience in a professional environment.
Is skilled in Microsoft environments and has experience with a range of hardware and software tools.
Thrives in a dynamic, self-motivated role, balancing independence with teamwork.
Communicates effectively in Spanish and English, both written and verbal.
Is detail-oriented, highly organized, and has a positive, problem-solving attitude.
Can prioritize tasks, stay proactive, and work with a sense of urgency.
Values collaboration and excels in a creative and fast-paced workplace.
Embraces challenges, whether big or small, with professionalism and enthusiasm.

What We Offer

A collaborative and inspiring work environment.
Opportunities to engage with a global IT team and develop new skills.
A chance to work in one of the world's leading architecture firms.
Competitive benefits and room for growth in a creative industry.

Application Process

To apply, please upload your CV and a motivational letter explaining why you'd be a great fit for this role. We appreciate your interest in BIG, and we'll reach out if your profile aligns with our needs.

As we are excited to welcome our new colleague to our team, we are looking to fill this position as soon as possible. Interviews are conducted on an ongoing basis, and the job ad will be taken down when the right candidate has been found.

Inscriure'm ara

BIG is a group of 700+ architects, engineers, urbanists, inventors, researchers and business minds from all over the world who are based in our Copenhagen, New York, London and Barcelona offices. Our built work ranges from the most diverse urban playground and Michelin-star dining - to affordable housing and a school among the verdant fjords of the Faroe Islands. Our vision spans traveling at supersonic speed with Hyperloop One to living in floating cities and eventually Mars! While we are led by a group of expert partners, directors, and associates - a flat hierarchy and collaborative spirit are essential to our BIG ecosystem. We are infectiously ambitious and unified by the shared mission to craft the world we want to live in and to give form to our future one project at a time..

We are dedicated to creating and maintaining a cool workplace where we want to be and we continuously work at becoming better and better at what we do.

Read more about us on Big.dk

Veure tot >

Stack de l'oferta

Ofertes de treball similars a IT Supporter (Level 1+2)

Técnico/a Junior Microinformática - Presencial Barajas

Sopra Steria

Madrid

Buscamos un perfil junior de microinformática para dar soporte a equipos con entorno Microsoft y garantizar el buen funcionamiento de sus sistemas. El puesto es 100% presencial en Barajas y el horario de oficina de 09:00 a 18:00 horas. Requisitos Experiencia en soporte técnico a los usuarios en el uso de equipos informáticos, sistemas operativos Microsoft y aplicaciones relacionadas. Experiencia diagnosticando y resolviendo problemas técnicos de hardware y software en equipos de escritorio, laptops, y periféricos. Experiencia en gestión y administración de identidades de usuario y permisos de acceso mediante EntraID (Azure Active Directory), configurando y manteniendo cuentas de usuario, grupos, roles y políticas de acceso. Experiencia participando en la configuración y soporte de soluciones de colaboración de Microsoft 365 (Exchange, Teams, SharePoint, etc.). Experiencia asistiendo en la administración y configuración de dispositivos móviles mediante soluciones de gestión de dispositivos móviles (MDM). Experiencia gestionando el inventario de equipos. Porque trabajar en Sopra Steria, también es sentir Sopra Steria. Somos un reconocido líder europeo en consultoría, servicios digitales y desarrollo de software, con cerca de 56.000 empleados en casi 30 países y más de 4.000 en España. Nos enfocamos en las personas, en su formación y desarrollo profesional, lo que nos impulsa a crecer y mejorar constantemente. Tenemos pasión por lo digital y al igual que tú, buscamos la mejor de las aventuras. Queremos que tu día a día se convierta en la mejor de tus inspiraciones. Que aprendas, aportes, te diviertas, crezcas y que, sobre todo, disfrutes al máximo. Si quieres formar parte de un equipo "Great Place to Work", ¡Sigue leyendo! ¿Qué tenemos para ti? Contrato indefinido y jornada completa 23 días de vacaciones Formación continua: competencias técnicas, transversales y de idiomas. Contamos con acceso a certificaciones, formaciones de los principales Partners Tecnológicos, plataformas online y ¡mucho más! Seguro de vida y de accidentes Posibilidad de acogerte a nuestra retribución flexible (seguro médico, cheques guarderías, transporte, comida y formación) Acceso a Privilege Club, donde encontrarás descuentos interesantes en las principales marcas Onboarding personalizado y detallado. Te acompañamos en todo momento para que te sientas #soprano desde el primer momento. Oficina con espacios reservados al ocio. ¡Trabajo y diversión unido! Compañerismo y buen ambiente, el poder de la unión lo tenemos presente. Y lo más importante...Tienes la posibilidad de desarrollar tu carrera profesional con nosotros: Crearemos juntos un plan de carrera personalizado. Te formarás, marcaremos objetivos y llevaremos a cabo un seguimiento para asegurarnos de que lo conseguimos juntos. Escuchamos tus prioridades y luchamos por ellas. ¡Aquí tu voz importa! ¡Únete a nosotros y sé parte de algo más! The world is how we shape it Adquirimos el compromiso de respetar la diversidad, creando un ambiente de trabajo inclusivo y aplicando políticas que favorezcan la inclusión y promuevan el respeto social y cultural en cuestiones de género, edad, funcional, orientación sexual y religión con igualdad de oportunidades.
Senior System Administrator (Azure)

Capgemini

Andalusia, Aragó, Astúries, País Vasco, Cantàbria, Castella i Lleó, Castella-La Manxa, Catalunya, Extremadura, Galícia, La Rioja, Madrid, Múrcia, Navarra, Comunitat Valenciana, No peninsular

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Would you like to join us and participate in multi-sector projects in a team of data professionals such as Data Scientists, Data Engineers or Data Analysts? Our goal is to help our clients on the road to continuous innovation. What will be your role? We would like to hire a System administrator with Azure background to work in Capgemini's Data Analytics (Insights & Data) business unit in Spain. To feel confortable in the position requires knowledge in/of: 2-3 years experience in the position Customer-facing incident management. Resource deployment via Azure DevOps. Management of RBAC roles and Access Control List. Resource whitelisting (networking) Key vault management. Power BI accesses. Documentation of internal processes Troubleshot and resolution of incidents related with multiple Azure resources: Web Apps, Function Apps, Storage Accounts, Virtual Machines, Disks, Virtual Networks, Firewall, SQL Servers, SQL databases, Databricks, Kubernetes, Cosmos DB, Data factory, Container Registry, Service Principals, Azure Bastion, Runbooks, Azure DevOps service connections. Working in an English-speaking environment, and a customer-oriented language. Possession of a disability certificate would be an advantage, as part of our inclusion and diversity policy. We will value all applications. We have a wide range of training courses, classroom, online certifications, etc. Even if you do not have 100% of the required skills, we would love to meet you! Our commitment to inclusion and equal opportunities means that we have an Equality Plan and a Code of Ethics that guarantee the professional development of our staff and equal opportunities in their selection within an environment free of discrimination based on ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion or any other personal, physical or social circumstance. What will you like about working here? We have a very complete catalogue of Development and Conciliation measures, such as, for example: A unique working environment highly valued by our professionals in regular appraisals. Wellbeing HUB - Includes policies and actions for physical (Wellhub) and mental health. 24 days holiday + 2 own affairs + 24 and 31 December + option to buy up to 7 days holiday per year. FlexAbroad: possibility to work remotely from another country for 45 days. Flexible Compensation Plan (medical insurance, transport, training, restaurant card or meal subsidy, childcare...). Continuous training, you will benefit from Mylearning and Capgemini University and our Digital Campuses and Professional Communities. You will have access to platforms such as: Coursera, Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages (English, French, German, etc.), among others! Participation in Volunteering and Social Action Actions with our Sustainability, Inclusion and Equality Groups. Accompaniment in your beginnings with the Buddies programme. Life and Accident Insurance Why Capgemini? Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of EUR22 billion. Apply now!

Técnico/a Soporte IT (100% presencial). Majadahonda

SANDAV

Madrid

Desde Sandav estamos en búsqueda de un/a Técnico de Soporte IT, con modalidad de trabajo 100% presencial, para un cliente ubicado en Majadahonda, Madrid. El horario es de oficina de lunes a viernes. Tareas: Soporte presencial a usuarios y resolución de incidencias técnicas. Soporte a Sistema Operativo Windows. Soporte de impresoras. Gestión de usuarios en AD. Soporte sobre aplicaciones finales de usuario (VPN, Escritorio Remoto... etc). Gestión de Incidencias / Peticiones mediante herramientas de ticketing. Se ofrece: Proyecto estable. Contrato indefinido. Modalidad de trabajo: 100% presencial en Majadahonda, Madrid. Horario de oficina de lunes a viernes. Salario: 18-19.000EUR brutos anuales (en función de la experiencia aportada por parte del candidato).
Técnico Microinformática y Workplace. Sant Cugat. (Entorno Windows 10 - Microsoft...)

SANDAV

Catalunya

Requisitos mínimos Experiencia de 2 a 3 años aproximadamente en puesto de atención Microinformática y del puesto de trabajo (Workplace), incidencias, tickets, ofimática, microinformática, HW y Software Base (W10, Directorio Activo, O365, MDM, intune, Redes / VPN, etc...). Descripción Actualmente, desde nuestro departamento de RRHH estamos seleccionando a un Técnico de Microinformática y Helpdesk para atención de incidencias del puesto de trabajo y Soporte a Usuarios VIP (Entorno Microsoft, Windows 10, maquetado / plataformado, maquetado de equipos, dispositivos móviles MDM, W10, AD, 0365, inventario etc... Zona de Trabajo Sant Cugat Polígono: (Necesaria disposición de vehículo para acceder a la zona o residencia cercana en su defecto). Buscamos a un perfil de en torno a 2-3 años aproximadamente de experiencia en puestos afines). Condiciones base: Horario habitual de oficina de 8:30 a 18 y viernes jornada intensiva de 08:30 a 14:30H. Sin Guardias ni turnos ni intervenciones Salario: entre 18.000 y 19.000 EUR/B Anuales. Contratación por Nosotros, Sandav Consultores en prestación de servicio para importante compañía nacional / internacional con múltiples oportunidades de empleo y servicios en andanza. A ser posible necesaria disposición de vehículo para acceder a zona de Polígono de Sant Cugat, o residir en zonas cercanas. Duración: A pesar de que es para una sustitución sobre la base, en realidad se prevé que el puesto se consolide como larga duración. Perfil: Experiencia de 2 a 3 años aproximadamente en puesto de atención Microinformática y del puesto de trabajo (Workplace), incidencias, tickets, ofimática, microinformática, HW y Software Base (W10, Directorio Activo, O365, MDM, intune, Redes / VPN, etc...). SANDAV es una empresa que basa la relación con sus empleados en la INTEGRIDAD, que en resumen quiere decir que CUMPLIMOS LO PROMETIDO. Para más información: sandavteam.com