Treball Scrum Master Agile en Madrid

Job Description As a member of the Support organization, your focus is to deliver post-sales services and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers during service implementation and setup, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Required skills. Degree in a relevant discipline or equivalent experience At least 10 years' experience in a senior technical project manager role and strong background within an IT support organization Experience with Project Management methodologies and tools. Experience working with Network concepts and network devices such as Firewalls and Routers. Experience implementing Linux environments, Virtualization, Public and Private Clouds, and Monitoring tools on-site or in the cloud. Expertise in one or more Oracle products is desirable. Expertise in Cloud based services is desirable. Excellent written, verbal and presentation communication skills in English. Proven ability to work with English speaking customers. Excellent computer skills (spreadsheet, documents, presentations) Proven ability to work with Fortune 100 customers in pressured or escalation situations. Excellent interpersonal skills and a collaborative working style Maintain and develop own technical skills. Maintain high levels of customer satisfaction. Internal Subject Matter Expert Persuasive with details and facts Responsibilities: Expected to be an expert member of the troubleshooting/avoidance team and have highly developed skills in solving extremely complex (often previously unknown) and critical customer issues. While performing your assigned tasks with a high level of autonomy and reporting to management on customer status and technical issues on a regular basis, you are expected to work with very limited guidance from management. Additionally, Oracle customers and employees will look to you for expert technical advice. Nice to Have Certified in PMP, Prince2, Agile, Scrum or similar. Career Level - IC4 Required Skills Communication Skills Project Management Technical Project Manager network concept project management meth About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer

Desde Sandav estamos buscando un profesional para un rol como Product Owner para el sector bancario, formato híbrido en Madrid (1-2 días en semana en sus oficinas). Buscamos un profesional con mínimo 3 años de experiencia en este tipo de puestos y que tenga conocimientos en el área de pagos Define la visión a largo plazo del producto, sus objetivos y cómo se alinea con la estrategia de la empresa. Priorización: Establece las prioridades del desarrollo, decidiendo qué funcionalidades se implementan primero. Backlog: Crea y gestiona el backlog del producto, una lista ordenada de todas las tareas y requisitos. Cliente: Representa al cliente dentro del equipo de desarrollo, asegurando que el producto cumpla sus necesidades. Colaboración: Trabaja en estrecha colaboración con el equipo de desarrollo, el Scrum Master y otros stakeholders. Valor: Maximiza el valor del producto para el cliente y la empresa Conocimiento funcional del área de Pagos Internacionales Conocimiento de modelo Agile Uso de JIRA. Idioma Inglés: Debe poder comunicarse sin problema Se ofrece: Contrato indefinido Plan de retribución flexible Buen clima laboral Modalidad híbrido en Madrid, mínimo 1 día en oficina de cliente Horario de oficina 9 a 18h Banda Salarial abierta entre 35-45k, flexibles. (siempre abiertos a negociar y adaptarnos a vuestras pretensiones) ¿Quieres trabajar en una empresa en la que sabemos cómo te llamas, nos preocupamos por tu bienestar y cuando necesitas algo te atendemos al momento? SANDAV es una empresa que basa la relación con sus empleados en la INTEGRIDAD, que en resumen quiere decir que CUMPLIMOS LO PROMETIDO. Para más información: sandavteam.com