Technical Support (English C1)

Descripció de l'oferta

Description:

  • At Grupo Digital, we are looking for a Technical Support profile

 

 

Job Summary

  • We are seeking a skilled Technical Support Professional.
  • Generalist to join our Santander AT SCIB team.
  • The ideal candidate will play a key role in the maintenance and monitoring of systems, troubleshooting technical issues, and ensuring the optimal functionality of various environments.
  • This role demands a deep understanding of system architecture, user requirements, and technical processes.

 

Key Responsibilities

  • MongoDB Administration: Design and execute queries, perform backups, and manage collections.
  • Process Orchestration: Update and manage daily processes using Control-M, including understanding and maintaining the job mesh.System Maintenance: Provide OS-level, server-level, and application-level support.
  • Incident Management: Handle low-level incidents, analyze application logs, and relaunch processes in Control-M.
  • Testing & Integration: Conduct system tests, deployments, and software maintenance across all environments (testing, homologation, production).
  • Client Support: Assist teams such as Quants and homologation teams with technical issues and enhancements.
  • Collaboration: Partner effectively with technology teams and stakeholders to ensure smooth operations.
  • On-call Shifts: Participate in occasional guard duties and shift changes.

 

 

Minimum requirements:

  • Qualifications and Skills
  • Technical Skills
  • Operating Systems: Advanced knowledge of Linux and Windows.
  • Scripting: Proficient in Bash, PowerShell, and Python.
  • Control-M: Advanced expertise, including Job as Code.
  • Continuous Integration Tools: Experience with GitHub, Jenkins, and UrbanCode.
  • Database Management: Intermediate-level MongoDB.
  • Integration Tools: Tibco Business Work 5 (User Level).
  • Agile Methodology: Experience working in agile environments.

 

 

Experience Required

  • Minimum 4 years of relevant technical support experience

 

 

Soft Skills

  • Strong problem-solving abilities and analytical mindset.
  • High attention to detail and capacity to handle complex environments.
  • Excellent communication and collaboration skills.
  • Language Proficiency
  • English: Advanced (Minimum B1 level required).

 

 

What We Offer

  • Competitive compensation based on experience.
  • Opportunity to work with cutting-edge technologies in a global team.
  • 100% remote work within Spain.
  • Location: Remote (Spain-Based)

  • Department: Santander AT SCIB - Technical Analyst Support

  • Contract Type: Full-Time, Immediate Availability

  • Work Schedule

  • Standard hours: 9:00 AM - 6:00 PM

  • Summer hours: 8:00 AM - 3:00 PMe

 

Inscriure'm ara
Seleccioneu el tipus de candidatura
Grupo Digital

Somos un grupo de empresas tecnológicas, formado actualmente por unos 400 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría...

Si quieres impulsar tu carrera con un proyecto único de la mano de una multinacional de primerísimo nivel, no dudes en presentar tu candidatura.

¡Te esperamos!

Veure tot >

Ofertes de treball similars a Technical Support (English C1)

Resum de l'oferta

Technical Support (English C1)

  • Ref: 1527702
  • Madrid, Madrid, Comunidad de Madrid, España
  • Indefinit
  • > 2 anys experiència
  • Cicle Formatiu (FP)

Crea CV en ticjob.es

Si encara no estàs registrat com a candidat, publica el teu cv, troba les millors ofertes de el sector TIC i deixa que les empreses et trobin

Crea el teu compte gratuït