Treball Suport / Helpdesk iOS en Espanya

Join BIG BCN as an IT Support Assistant! At BIG (Bjarke Ingels Group), our Barcelona office is expanding, and we're looking for a Junior IT Support Assistant to help keep our day-to-day IT operations running smoothly. If you have some experience in IT support (or a strong willingness to learn) and a passion for problem-solving, this is a great opportunity to grow in a dynamic and creative environment. You'll report to the local IT Coordinator at the BIG Barcelona office and work closely with a global IT team based in Copenhagen, London, and New York, supporting colleagues in Barcelona and beyond while gaining hands-on experience with various IT tools and systems. This role is perfect for someone with a service-oriented mindset, eager to learn, and ready to take on new challenges. What You'll Do IT Support: Assist with basic IT troubleshooting for staff, ensuring smooth daily operations. Technical Assistance: Help diagnose and resolve issues with Microsoft Office 365, printers, phones, and other software. User & Equipment Setup: Support the setup of computers, user accounts, and IT equipment for new employees. Incident Logging: Record and track IT issues, escalating complex problems to senior team members when needed. Basic Network Support: Assist with maintaining network connections and troubleshooting Wi-Fi issues. Vendor Coordination: Help communicate with local IT service providers when necessary. Learning & Growth: Gain experience working with various IT systems and best practices in a professional setting. About You We're looking for someone who: ✔ Has some experience in IT support or a relevant educational background. ✔ Is comfortable with basic troubleshooting of computers, software, and networks. ✔ Learns quickly and is eager to expand their technical skills. ✔ Communicates effectively in Spanish and English (written and verbal). ✔ Is organized, proactive, and enjoys problem-solving. ✔ Works well both independently and as part of a team. If you don't meet all the requirements but are passionate about IT support and eager to learn, we still encourage you to apply! What We Offer A supportive and collaborative work environment. A chance to develop your IT skills in a creative industry. Opportunities to work with an international IT team. Competitive benefits and room to grow. How to Apply To apply, please upload your CV and a short motivational letter explaining why you're excited about this opportunity. We're looking to fill this position as soon as possible, so applications will be reviewed on a rolling basis. We look forward to hearing from you! ��