Project Management middle

Madrid

Job Description As a member of the Support organization, your focus is to deliver post-sales services and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers during service implementation and setup, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Required skills. Degree in a relevant discipline or equivalent experience At least 10 years' experience in a senior technical project manager role and strong background within an IT support organization Experience with Project Management methodologies and tools. Experience working with Network concepts and network devices such as Firewalls and Routers. Experience implementing Linux environments, Virtualization, Public and Private Clouds, and Monitoring tools on-site or in the cloud. Expertise in one or more Oracle products is desirable. Expertise in Cloud based services is desirable. Excellent written, verbal and presentation communication skills in English. Proven ability to work with English speaking customers. Excellent computer skills (spreadsheet, documents, presentations) Proven ability to work with Fortune 100 customers in pressured or escalation situations. Excellent interpersonal skills and a collaborative working style Maintain and develop own technical skills. Maintain high levels of customer satisfaction. Internal Subject Matter Expert Persuasive with details and facts Responsibilities: Expected to be an expert member of the troubleshooting/avoidance team and have highly developed skills in solving extremely complex (often previously unknown) and critical customer issues. While performing your assigned tasks with a high level of autonomy and reporting to management on customer status and technical issues on a regular basis, you are expected to work with very limited guidance from management. Additionally, Oracle customers and employees will look to you for expert technical advice. Nice to Have Certified in PMP, Prince2, Agile, Scrum or similar. Career Level - IC4 Required Skills Communication Skills Project Management Technical Project Manager network concept project management meth About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer

Madrid

¡Porque trabajar en Sopra Steria, también es sentir Sopra Steria! Somos un reconocido líder europeo en consultoría, servicios digitales y desarrollo de software, con cerca de 56.000 empleados en casi 30 países y más de 4.000 en España. Nos enfocamos en las personas, en su formación y desarrollo profesional, lo que nos impulsa a crecer y mejorar constantemente. Tenemos pasión por lo digital y al igual que tú, buscamos la mejor de las aventuras. Queremos que tu día a día se convierta en la mejor de tus inspiraciones. Que aprendas, aportes, te diviertas, crezcas y que, sobre todo, disfrutes al máximo. Si quieres formar parte de un equipo "Great Place to Work", ¡Sigue leyendo! ¿QUÉ BUSCAMOS? Good knowledge of Microsoft Office Package BUSINESS AND TRANSVERSAL SKILLS Organizational and tracking skills Project management knowledge and practice Detail-oriented Client orientation Collaboration skills. LANGUAGES English level B2 or higher ¿QUÉ OFRECEMOS? Contrato indefinido y jornada completa 23 días de vacaciones Jornada intensiva de 8h a 15h los viernes y meses de verano. Formación continua: competencias técnicas, transversales y de idiomas. Contamos con acceso a certificaciones, formaciones de los principales Partners Tecnológicos, plataformas online y ¡mucho más! Seguro de vida y de accidentes. Posibilidad de acogerte a nuestra retribución flexible (seguro médico, cheques guarderías, transporte, comida y formación). Acceso a Privilege Club, donde encontrarás descuentos interesantes en las principales marcas Onboarding personalizado y detallado. Te acompañamos en todo momento para que te sientas #soprano desde el primer momento. Oficina con espacios reservados al ocio. ¡Trabajo y diversión unido! Compañerismo y buen ambiente, el poder de la unión lo tenemos presente. Salario negociable en función de tu experiencia y expectativas. Y lo más importante...Tienes la posibilidad de desarrollar tu carrera profesional con nosotros: Crearemos juntos un plan de carrera personalizado. Te formarás, marcaremos objetivos y llevaremos a cabo un seguimiento para asegurarnos de que lo conseguimos juntos. Escuchamos tus prioridades y luchamos por ellas. ¡Aquí tu voz importa! ¡Únete a nosotros y sé parte de algo más! The world is how we shape it

Madrid

DESCRIPCIÓN Our Amazon Business Analytics (ABA) is growing and we're looking for an experienced Software Development Manager (SDM) to manage a talented tech team in charge of the evolution of our Analytics and Insights feature set, including Generative AI capabilities, the discovery of new initiatives and the expansion of our solutions to international marketplaces. This is a great opportunity to deal with challenges that are complex and impactful for a large set of customers. Amazon Business (AB) aims to become the most customer-centric provider of products and procurement services for business, government, and industry in the world. We're off to a big start. Building on top of Amazon's long history of customer focus and innovation, and our drive to think big, AB is addressing a new set of customer needs in a vast new market segment. While we can rely on Amazon's existing capabilities in user experience, convenience, selection, pricing and logistics, we need to re-invent core parts of the delivery experience to serve the needs of businesses and other institutional buyers - from the kinds of products we offer, to our fulfilment methods, to close integration with corporate purchasing systems. The ABA Team is focused on building direct customer facing solutions and necessary backend services to enable businesses to Analyze spending with data visualizations that can help them make smart budgeting decisions, easily locate compliance issues, and find opportunities to save in the future. We are expanding our capabilities to include AI-powered spend pattern analysis, natural language interfaces for procurement insights, intelligent recommendations for cost optimization, and predictive analytics for budget forecasting. We help customers discover purchasing insights to help them meet their procurement goals through both traditional analytics and innovative AI-driven solutions. Great candidates for this position possess a sound understanding of computer science and a passion to make a profound impact for our business customers. You will have the opportunity to apply this passion by leveraging your software development management skills leading medium to large projects involving distributed systems, web development, front-end/back-end design, and GenAI integration. You will collaborate with diverse business and technical partners, including Data Scientists, to shape our technology and drive AI adoption. You will be the voice of our customers, driving technological innovation to create an unparalleled business procurement experience powered by both traditional and AI-enhanced analytics. The role is based in Madrid and might require some international travel. Key job responsibilities Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations. Experience in leading the definition and development of multi tier web services. Experience managing engineers. Experience partnering with product and program management teams. Experience in engineering. REQUISITOS BÁSICOS Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations. Experience in leading the definition and development of multi tier web services. Experience managing engineers. Experience partnering with product and program management teams. Experience in engineering. REQUISITOS DESEADOS Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy. Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers. Experience building and deploying applications that integrate Generative AI capabilities, working collaboratively with Data Scientists to implement AI-powered features and functionalities. Demonstrated ability to partner with Data Scientists to successfully translate AI/ML solutions into production-ready applications, including implementation of model serving infrastructure and API development. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Madrid

Ingeniería y consultoría de referencia en el ámbito de la movilidad sostenible y la transformación digital Ineco lleva 55 años diseñando soluciones integrales, innovadoras y tecnológicas que han permitido avanzar hacia un nuevo modelo de movilidad más sostenible y más segura. Soluciones que contribuyen de manera directa en la mejora de la calidad de vida de millones de personas. Con un equipo multidisciplinar de 5.500 profesionales, la empresa está presente en todos los continentes donde despliega su experiencia y capacidad para afrontar trabajos técnicamente complejos gracias a su conocimiento especializado y a la aplicación de la tecnología más avanzada y vanguardista. Funciones: Experiencia en Gestión de Proyectos Estratégicos. Análisis y Prospección de Iniciativas estratégicas en el campo de IA. Definición de procesos y estructuras organizacionales de Gobierno TI. Requisitos: Experiencia en: - Experiencia en Gestión de Proyectos Estratégicos. Análisis y Prospección de Iniciativas estratégicas en el campo de IA. Definición de procesos y estructuras organizacionales de Gobierno TI. // Años de experiencia en el puesto: > 15 años // Titulación: Informática - Formación Profesional - Desarrollo de Aplicaciones Web - Matemáticas y Físicas. Se ofrece: ¿Qué te podemos ofrecer? Incorporarte a una compañía pública referente en la ingeniería y consultoría del transporte con más de 5.500 profesionales Contamos con beneficios flexibles adaptables a cada persona. Formación continua. En INECO aportamos la formación en idiomas y la formación en las disciplinas técnicas que se requieran para desarrollar tu carrera profesional. Conciliación entre la vida personal y profesional. Disponemos de múltiples medidas de conciliación. Acceso a numerosos descuentos y promociones exclusivos para nuestros profesionales. Formar parte de una empresa como INECO se traduce en oportunidad: la diversidad de oferta con la que contamos significa que puedes desarrollar tu trayectoria profesional en el ámbito que mejor responda a tus intereses, así como ir aprendiendo en las distintas áreas de la compañía. En Ineco apostamos por el talento que tiene como base entornos de trabajo retadores y estimulantes que promuevan el desarrollo personal y profesional de nuestros empleados, garantizando el cumplimiento de los principios de igualdad, mérito y capacidad, así como la trasparencia, objetividad y la igualdad de oportunidades. En Ineco estamos comprometidos con la protección del medio ambiente y con la mitigación de los efectos del cambio climático y nos sumamos al reto de la Agenda 2030 y los 17 ODS Mantenemos desde el año 2008 la adhesión a los Diez Principios del Pacto Mundial de Naciones Unidas, basados en el respeto y promoción de los derechos humanos, laborales, medioambientales y de lucha contra la corrupción.