Trabajo Soporte / Helpdesk Administration en 28042 Madrid

Description: At Grupo Digital, we are looking for a Technical Support profile Job Summary We are seeking a skilled Technical Support Professional. Generalist to join our Santander AT SCIB team. The ideal candidate will play a key role in the maintenance and monitoring of systems, troubleshooting technical issues, and ensuring the optimal functionality of various environments. This role demands a deep understanding of system architecture, user requirements, and technical processes. Key Responsibilities MongoDB Administration: Design and execute queries, perform backups, and manage collections. Process Orchestration: Update and manage daily processes using Control-M, including understanding and maintaining the job mesh.System Maintenance: Provide OS-level, server-level, and application-level support. Incident Management: Handle low-level incidents, analyze application logs, and relaunch processes in Control-M. Testing & Integration: Conduct system tests, deployments, and software maintenance across all environments (testing, homologation, production). Client Support: Assist teams such as Quants and homologation teams with technical issues and enhancements. Collaboration: Partner effectively with technology teams and stakeholders to ensure smooth operations. On-call Shifts: Participate in occasional guard duties and shift changes. Minimum requirements: Qualifications and Skills Technical Skills Operating Systems: Advanced knowledge of Linux and Windows. Scripting: Proficient in Bash, PowerShell, and Python. Control-M: Advanced expertise, including Job as Code. Continuous Integration Tools: Experience with GitHub, Jenkins, and UrbanCode. Database Management: Intermediate-level MongoDB. Integration Tools: Tibco Business Work 5 (User Level). Agile Methodology: Experience working in agile environments. Experience Required Minimum 4 years of relevant technical support experience Soft Skills Strong problem-solving abilities and analytical mindset. High attention to detail and capacity to handle complex environments. Excellent communication and collaboration skills. Language Proficiency English: Advanced (Minimum B1 level required). What We Offer Competitive compensation based on experience. Opportunity to work with cutting-edge technologies in a global team. 100% remote work within Spain. Location: Remote (Spain-Based) Department: Santander AT SCIB - Technical Analyst Support Contract Type: Full-Time, Immediate Availability Work Schedule Standard hours: 9:00 AM - 6:00 PM Summer hours: 8:00 AM - 3:00 PMe

Description: En GRUPO DIGITAL buscamos para importante cliente de sector BANCA Software Engineer Mainframe Minimum requirements: Requisitos Minimum 5 years of experience MANDATORY SKILLS: Expert on mainframe operating systems and platforms; ability to develop and support software for various mainframe platforms Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. - Being detail orientated in system configurations and documentation. Problem-solving abilities to identify technical challenges. Willingness to learn new technologies and adapt to changing requirements. Ability to prioritise tasks and manage time efficiently. Good understanding of Partenon banking platform. Strong written and verbal communication skills in English C1 Understanding fundamental concepts of operating systems like windows, Linux, or Unix. Knowledge of basic networking principles. Basic knowledge of middleware; ability to configure and install software for connecting distributed software and services across diverse platforms Knowledge of basic concepts and activities of systems programming; ability to design, develop and implement operating systems architecture and components. Basic knowledge of computer architecture and system software interaction Basic knowledge of application programming interfaces (APIs); ability to write, test, and debug APIs.1 INGLES minimo C1 ** ( soporte a UK ) *** los cv´s debeb estar en ingles JOB RESPONSBILITIES / ROLE Evaluating customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customises, tests, implements, maintains and/or enhances a variety of hardware and software systems. Providing support for system-related software issues, needs, or requirements. Collaborating with IT teams and vendors to evaluate, select and implement modern technologies. Contributing to the documentation of system configuration, procedures and troubleshooting steps for reference and knowledge sharing. Supporting system upgrades, patches and migrations ensuring minimal disruption to operations. Supporting the planning and execution of IT projects, providing technical assurance, and contributing to tasks. Staying informed about emerging technologies and industry trends to support continuous improvement in system infrastructure and operations. Adhering to the organisations policies, procedures and standards related to systems administration and security. Que ofrecemos ✔️ Salario competitivo 💸 ✔️ posibilidad contratacion FREELANCE ✔️ Formación en Tecnología y también en 'Soft Skills' ✔️ Plan de retribución flexible (seguro médico, .. ). ✔️ Teletrabajo "Full Remote". 🌐 ✔️ Buen ambiente de trabajo, innovador, abiertos e inclusivos. 💃 Condiciones Laborales: Ubicacion 100 % REMOTO .. España imprescindible residir en territorio español Horario 09:00 a 18:00 hrs en cuanto a Grupo Digital Somos un grupo de empresas tecnológicas, formado actualmente por unos 200 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería consultoría. y Foramcion IT amplia informaciion en nuestra web