Responsibilities of the Role:
1. Proactively and holistically, lead or support activities that guide the developing direction for managing Zuora achieving targeted business outcomes.
Work closely with peers, business partners and other experts to ensure end-to-end business cases treatment, from business requirements collection/clarification up to final product delivery and customer satisfaction.
Ensure end-to-end solution is in line with business expectations and properly integrated with the rest of the components in the technical eco-system.
2. Use and leverage current and new technology solutions, to enable the organization's future-state business capabilities, facilitating and orchestrating the delivery of targeted business outcomes.
Ensure a reliable, flexible and extensible application capable of leveraging future business evolutions.
3. Provide leadership, analysis and design tasks related to the development within Zuora application to ensure matching with business requirements.
Provide support, participates and quality control in all stages of a solution development lifecycle.
Propose solution approaches that bring application efficiencies and eliminates potential negative impacts
Coordinate integration and performance tests to ensure solutions' reliability
4. Ensure modularity and consistency within Zuora application and interaction with Technical Landscape
Describe the nature and structure of data for each business case within the application
Describe integration capabilities offered by Zuora
Execute integration governance process and contribute to its continuous improvement
5. Support the evolution of business cases and Amadeus' Strategy
Collaborate with Amadeus teams to define opportunities and solutions to business cases
Collaborate to evaluate to solve business problems not addressed by vendors
Requirements of the Role:
Bachelor's degree in Computer Science, Finance, Economics, System Analysis or a related study.
Minimum of two years of experience in Zuora activities with exposure to at least two domains like business analysis, solution development and configuration, integration, middleware, database management or operations.
Exposure to multiple, diverse technologies and processing environments, especially Order-to-Cash related technologies, Pricing & Quotation, Offer Management or Contract Management.
Understanding of agile methods and processes, and capability of supporting agile project teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt.
Zuora Platform Certified Business Analyst, Technical Analyst or Solution Architect.
Experience in an end-to-end integration with upstream systems like Salesforce/CRM and downstream ERPs.
Experience in Zuora Callouts, Zuora REST API and Zuora Workflows.
Experience on CPQ, CLM, Billing and CRM tools.
Knowledge on programming languages (ex: Java, C++, HTML, Pyton), databases (ex: SQL) and other tools (ex: SAP ERP, CPQ, CLM, Dell Boomi, Salesforce, ETLs).
Knowledgeable in software development, testing life cycles, test planning and strategy, efforts estimation, test executions, and defect handling over various tools like HP ALM, Panaya or JIRA.
Experience on the RFPs, understanding business needs and leading to solutions development to meet the customer's requirements and expectations.
Ability to apply Business Process Management approach
The selected profile will be offered:
Very competitive salary
Professional career within the company
Medical insurance, life insurance, pension plan
30 days vacation