La oferta de trabajo Incident Manager (Madrid) ya no está disponible

Description: Desde Grupo Digital, buscamos un/a Técnico/a Ciberseguridad y Confidencialidad para trabajar en colaboración con uno de nuestros clientes. Se requiere: 5 años de experiencia Titulado universitario superior, medio o de Grado preferentemente en especialidades de las Tecnologías de la Información y de las Comunicaciones Operación y administración de las herramientas Solución de Cloud Access Security Broker (CASB) Netskope y Microsoft O365 que incluya: Monitorización de actividad de usuarios y rendimiento de aplicaciones en la nube a través de Netskope. Detección de incidencias y propuesta de remediación. Análisis del tráfico Web, SaaS e IaaS. Investigación forense. Definición y configuración de políticas y reglas de clasificación de información y accesos. Administración de confidencialidad de la información en MS 365. Conocimiento genérico en el uso, operación y administración de herramientas de clasificación de la información y DLP. ¿Qué ofrecemos? Salario competitivo en función de la experiencia. Contrato indefinido u Opción de Contrato Mercantil. 22 días laborables de vacaciones. Plan de retribución flexible: Seguro médico, cheques guardería, cheques transporte. Formación en Tecnología y Soft Skills. Programa de referidos: 500 EUR por candidatos recomendados que se incorporen con nosotros. Duración: estable. Ubicación: Madrid. Horario: Entrada de 7:30 a 9:00. L y X se trabajan 8 horas con 1 hora de comida. / M y J 9 horas con 1 de comida / V 6 horas Salario: Valorable en función de experiencia. Grupo Digital Somos un equipo de más de 100 profesionales tecnológicos, en el que encontraras proyectos estables, en los principales clientes nacionales e internacionales, desarrollando soluciones de Inteligencia Artificial, Cloud, Ciberseguridad, etc.... Nos comprometemos estar a tu lado en todas las fases del proyecto, para asegurarnos que creces profesionalmente con nosotros, y que tu aportación cuenta. Incluir Página Web ¿Quieres estar al día con las últimas tecnologías y buscas nuevos desafíos? ¡Envíanos tu CV y nos ponemos en contacto contigo!" #Ciberseguridad #Confidencialidad #DLP

Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. At Oracle Health, our mission is to improve healthcare and quality of life globally through better experience and easier access to health and research data for patients and healthcare providers. We are looking for hands-on engineers with expertise and passion in solving difficult problems in all areas of software engineering: distributed systems, identity, security, observability, and user experience. This is a greenfield opportunity to design and build new cloud centric applications from the ground up. We are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact here. You will be part of a team of smart, motivated, diverse people, and given the autonomy as well as support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged. Qualifications: 5+ years of experience of growing and leading successful teams 5+ years of experience leading and successfully delivering large and complex technical projects from concept to production Strong grasp of User Experience and User Interface Design Excellent written and verbal communication skills Bachelor's or Master's degree in Computer Science or related engineering field Career Level - M3 Responsibilities Grow and lead engineering teams to deliver critical services and components for the Oracle Health Applications & Infrastructure organization Lead projects that span multiple infrastructure domains including networking, storage, and virtualization Provide technical direction and audit design decisions of their team Cultivate best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on tight schedules Drive operational excellence for their team's areas of responsibility Collaborate with other team leaders on developing and presenting product roadmaps Qualifications Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience. About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Description: En Grupo Digital queremos incorporar un/a Arquitecto de Software - Cloud (Azure) para incorporación directa en la plantilla de uno de nuestros grandes clientes. Descripción del Puesto Buscamos un Arquitecto Cloud con amplia experiencia en el diseño, implementación y optimización de infraestructuras en la nube sobre Microsoft Azure. El candidato ideal será un experto en la creación de arquitecturas resilientes, altamente disponibles y seguras, con un enfoque en la escalabilidad y la automatización de sistemas distribuidos. Responsabilidades Infraestructura en la nube: Diseño, implementación y optimización de arquitecturas en Azure, incluyendo Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, App Services y Azure SQL Database. Contenedores y orquestación: Gestión y configuración de Docker y Kubernetes (AKS), implementación de Helm Charts, Ingress Controllers, Service Mesh (Istio/Linkerd), y escalado automático. Redes y conectividad: Configuración de Azure Virtual Networks (VNet), ExpressRoute, VPNs, Load Balancers, Application Gateway y Azure Front Door. Seguridad y cumplimiento: Implementación de Azure Security Center, Defender for Cloud, Identity & Access Management (IAM), RBAC y políticas de gobernanza en Azure. Automatización y DevOps: Integración con Azure DevOps, Terraform, ARM templates, CI/CD Pipelines, GitHub Actions y Bicep para despliegues automatizados. Monitorización y observabilidad: Configuración de Azure Monitor, Log Analytics, Prometheus, Grafana y Application Insights para supervisión y diagnóstico de sistemas. Alta disponibilidad y escalabilidad: Estrategias de autoscaling, microservicios, serverless y optimización de costos en entornos cloud. Bases de datos y almacenamiento: Experiencia con Azure SQL, Cosmos DB, Blob Storage y Data Lake con alta disponibilidad y replicación geográfica. Requisitos: Experiencia avanzada con Microsoft Azure, Docker, Kubernetes (AKS), Terraform y CI/CD Pipelines. Conocimientos sólidos en la configuración de redes y conectividad dentro de entornos Azure (VPNs, VNet, Load Balancers). Habilidad para gestionar la seguridad y el cumplimiento en Azure, incluyendo IAM y políticas de gobernanza. Capacidad de trabajar en un entorno DevOps, integrando herramientas como Azure DevOps, GitHub Actions y Terraform para despliegues automáticos. Experiencia en la optimización de la alta disponibilidad y la escalabilidad en sistemas distribuidos. Experiencia con monitorización y observabilidad a través de herramientas como Azure Monitor, Prometheus y Grafana. ¿Qué es lo que le ofrecemos? Salario competitivo en función de la experiencia Contrato indefinido. Seguro de vida. Clases de inglés. Acceso a plataformas de formación como Udemy. Proyectos innovadores y oportunidades de crecimiento profesional. Duración Proyecto: 6 meses Modalidad: 100% Teletrabajo Salario: Aprox. 50.000EUR brutos anuales (según experiencia) Grupo Digital Somos un equipo de más de 100 profesionales tecnológicos, en el que encontraras proyectos estables, en los principales clientes nacionales e internacionales, desarrollando soluciones de Inteligencia Artificial, Cloud, Ciberseguridad, etc.... Nos comprometemos estar a tu lado en todas las fases del proyecto, para asegurarnos que creces profesionalmente con nosotros, y que tu aportación cuenta. Incluir Página Web ¿Quieres estar al día con las últimas tecnologías y buscas nuevos desafíos? ¡Envíanos tu CV y nos ponemos en contacto contigo!"

Description: En Grupo Digital, necesitamos cubrir para importante compañia del sector SEGUROS de ambito internacional Senior IAM Specialist Technician The Identity and Access Management (IAM) Office was established in March 2023 to centralize the management of digital identities, access, and user control in regulated and distributed environments. Since then, it has grown by taking on identity responsibilities for different countries and leading strategic projects, expanding more each year. We are looking to hire a senior professional with a functional-technical approach, capable of supporting both daily operations and the deployment of strategic and governance processes. Responsibilities: · Coordinate and follow up on functional, technical, and operational IAM-related tasks. · Document procedures, generate reports, and ensure traceability for audits. · Support data analysis and the creation of dashboards for senior management. · Collaborate on projects involving the migration of authentication systems and access control. · Handle service requests and manage demand. · Act as a functional liaison between the Service Desk team and central teams. · Monitor incidents Requirements: Previous experience in identity and access management (IAM), IT governance, or systems. Functional vision, organizational skills, and documentation-oriented. General knowledge of LDAP, Active Directory, and provisioning/deprovisioning flows. Experience working with tools such as JIRA, Confluence, and advanced Excel. Analytical skills, autonomy, and good communication abilities. Experience in regulated environments or documentation-heavy projects is a plus. INGLES ALTO ,minimo C1 Preferred Qualifications: Minimum 5 years of experience Previous experience in digital transformation offices, innovation, or IT platform deployments. Participation in process automation or operational workflow improvement projects. Functional knowledge of IAM platforms. Familiarity with documentation and knowledge management tools (Confluence, SharePoint, etc.). Ability to create executive reports and visualize data using tools like Excel and Power BI. Additional training in Agile methodologies, Scrum, or project management. General knowledge of regulatory requirements: ENS, DORA, QAFRIS, ISO2700 ¿Qué es lo que le ofrecemos? Salario competitivo en función de la experiencia Contrato indefinido. u opción de Contrato Mercantil 22 días laborables de vacaciones Plan de retribucion flexible: Seguro médico, ... Formación en Tecnología y Soft Skills Ubicación: SPAIN **Full remote Inicio ABRIL 2025 en cuanto a nosostros *Grupo Digital* Somos un equipo de más de 100 profesionales tecnológicos, en el que encontraras proyectos estables, en los principales clientes nacionales e internacionales, desarrollando soluciones de Consultoria, Desarrollo de aplicaciones, Big data, Inteligencia Artificial, Cloud, Ciberseguridad, etc.... Ampliar informacion en nuestra web www.grupodigital.eu Minimum requirements: #IAM #identity and access management (IAM) #Ciberseguridad

Description: En Grupo Digital queremos incorporar un/a Especialista en Seguridad de Aplicaciones y CASB para incorporación directa en la plantilla de uno de nuestros grandes clientes. Descripción del Puesto Buscamos un Especialista en Seguridad de Aplicaciones con experiencia en gestión de equipos y en prácticas de desarrollo seguro (S-SDLC), para colaborar en la protección de aplicaciones mediante pruebas de seguridad (SAST, SCA, DAST) y validación de Security Gates. La persona seleccionada asesorará a los equipos de desarrollo, revisará planes de mitigación y trabajará en estrecha coordinación con arquitectura para asegurar el cumplimiento de los estándares de seguridad. Se valorará experiencia en CASB y herramientas de seguridad en la nube. Responsabilidades Colaborar en la categorización de aplicaciones según su nivel de criticidad. Realizar y validar pruebas de seguridad: SAST, SCA y DAST. Validar los Security Gates en el ciclo de desarrollo. Revisar y aprobar planes de mitigación ante incumplimientos de seguridad. Asesorar a los equipos de desarrollo en buenas prácticas de seguridad y S-SDLC. Coordinarse con equipos de arquitectura para garantizar el cumplimiento de estándares de seguridad. Requisitos: Seguridad de la información: pruebas de penetración, análisis de vulnerabilidades, gestión de incidentes, identidades y accesos. Seguridad en aplicaciones: SAST, SCA, DAST, validación de Security Gates y planes de mitigación. Ciclo de desarrollo seguro (S-SDLC) y buenas prácticas en DevSecOps. Cloud Access Security Broker (CASB) y herramientas de seguridad en la nube. Herramientas de análisis de código y dependencias. ¿Qué es lo que le ofrecemos? Salario competitivo en función de la experiencia. Contrato indefinido u Opción de Contrato Mercantil. 22 días laborables de vacaciones. Plan de retribución flexible: Seguro médico, cheques guardería, cheques transporte. Formación en Tecnología y Soft Skills. Programa de referidos: 500 EUR por candidatos recomendados que se incorporen con nosotros. Ubicación: Cualquier ubicación en España (Imprescindible residir en España). Modalidad de Trabajo: 100% Teletrabajo Duración del proyecto: Indefinida (Larga duración) Salario: Hasta 45.000 EUR b/a (según experiencia) Grupo Digital Somos un equipo de más de 100 profesionales tecnológicos, en el que encontraras proyectos estables, en los principales clientes nacionales e internacionales, desarrollando soluciones de Inteligencia Artificial, Cloud, Ciberseguridad, etc.... Nos comprometemos estar a tu lado en todas las fases del proyecto, para asegurarnos que creces profesionalmente con nosotros, y que tu aportación cuenta. Incluir Página Web ¿Quieres estar al día con las últimas tecnologías y buscas nuevos desafíos? ¡Envíanos tu CV y nos ponemos en contacto contigo!" #CyberSecurity #CloudSecurity #ApplicationSecurity

We are looking for the very Top Talent...and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? We are seeking a proactive Cloud Security Specialist with a minimum of 3 year's experience working with AWS. Main tasks and accountabilities will be: Cloud Security Management: Monitor, secure and optimize AWS environments, ensuring alignment with industry, best practices and internal definitions. Manage Cloud Security Posture Management (CSPM) tools, such as Sysdig or comparable solutions. Risk and Compliance: Perform regular risk assessments, vulnerability scans and security audits. Implement and enforce compliance with GRC frameworks and regulatory standards (CIS, NIST and others). Tool and Automation Integration: Develop and maintain automation scripts using Python and policy-as-code with Rego to enhance security posture. What do we expect from you? At least 3 years of hands-on experience with AWS security implementations. Solid understanding of cloud security principles, GRC frameworks and compliance standards such as CIS and NIST. Bilingual proficiency in Spanish and English, both written and verbal. Practical experience with Python scripting and Rego for policy definition and automation. Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation) Experience container orchestration (e.g., Kubernetes). Understanding of DevSecOps practices and integration of security within continuous delivery pipelines. Technical Expertise: Deep knowledge of cloud architecture, security best practices and automation tools. What can we offer? 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan...) Free access to several training platforms Professional stability and career plans UST also, compensates referrals from which you could benefit when you refer professionals. The option to pick between 12 or 14 payments along the year. Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...) UST Club Platform discounts and gym Access discounts If you would like to know more, don't hesitate to apply and we'll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

En User Informatica , empresa líder en el desarrollo de software estamos buscando un Técnico de Sistemas con experiencia en el sector. Si te avala una experiencia profesional de más de 2 o 3 años en la Gestión de Servidores y Servicios, eres una persona resolutiva, sin miedo a los grandes retos y buscas un puesto estable y potente en el departamento de sistemas, nos gustaría hablar contigo. Requisitos mínimos: Conocimientos en Instalación, configuración y gestión de sistemas Windows Server (2016, 2019 y 2022) y Linux (red-hat, centos, debian, ubuntu) Conocimientos en servidores web (Apache + PHP) Conocimientos en protocolos de red y gestión (TCP/IP, DNS, DHCP, HTTP/HTTPS, VLANs, VPN, RDP/SSH, RSYNC, SMB/NFS) Conocimientos en virtualización Vsphere, Hyper-V, Vmware Workstation, VirtualBox Conocimientos en sistemas de backup (Acronis, VeeamBackup, scripting) Deseable: Conocimientos en hosting y cloud computing (AWS, Google, Arsys, Strato, Azure, Office 365 ) Conocimientos en base de datos (Sql Server y Postgresql)

Job Description This posting is to cover a position in operations, as technical analyst: The position requires working on shifts 365x7x24 and as well to work physically at Oracle office in Madrid (Spain) into a labor framework that involves to follow a hybrid remote way (some days at the office other ones remotely) but it can require fully shifts support at the office if there would be business reasons justifying it. It's mandatory to speak both a fluent Spanish and English, but other languages will be assessed as well, due to potential business needs can arise. This position is oriented for people who want to develop his/her professional career at Oracle. It will be necessary to have knowledge enough (the most the better) about the following aspects: ITIL concepts in terms of incident management and change management processes. Knowledge of concepts around events handling. Alerts are received in monitoring consoles (monitoring). Have agility enough at operational level, to work with several technologies: OS (Unix/Linux): How to check/perform actions on processes, memory, CPU, scripts execution, health-checks, start/stop components among others. Oracle DB: Operational knowledge (gather diagnostic data, start/stop, checks) FMW/APPs: WebLogic and Oracle enterprise manager mainly but also a knowledge other Oracle apps knowledge is something valuable Optional (but so valuable for candidates): Own Oracle Certifications for some of the technologies mentioned above. Past labor experience working in environments and customers using Oracle products. Career Level - IC2 Responsibilities This posting is to cover a position in operations, as technical analyst: The position requires working on shifts 365x7x24 and as well to work physically at Oracle office in Madrid (Spain) into a labor framework that involves to follow a hybrid remote way (some days at the office other ones remotely) but it can require fully shifts support at the office if there would be business reasons justifying it. It's mandatory to speak both a fluent Spanish and English, but other languages will be assessed as well, due to potential business needs can arise. This position is oriented for people who want to develop his/her professional career at Oracle. It will be necessary to have knowledge enough (the most the better) about the following aspects: ITIL concepts in terms of incident management and change management processes. Knowledge of concepts around events handling. Alerts are received in monitoring consoles (monitoring). Have agility enough at operational level, to work with several technologies: OS (Unix/Linux): How to check/perform actions on processes, memory, CPU, scripts execution, health-checks, start/stop components among others. Oracle DB: Operational knowledge (gather diagnostic data, start/stop, checks) FMW/APPs: WebLogic and Oracle enterprise manager mainly but also a knowledge other Oracle apps knowledge is something valuable Optional (but so valuable for candidates): Own Oracle Certifications for some of the technologies mentioned above. Past labor experience working in environments and customers using Oracle products. Required Skills Incident Management Linux Oracle DB Weblogic About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer

Description: En Grupo Digital queremos incorporar un/a Desarrollador/a Java para uno de nuestros grandes clientes. Detalle técnico del puesto: Experiencia real y continuada de desarrollo Java para backend de sistemas en producción Autonomía para analizar, diseñar, desarrollar, optimizar, depurar, probar, documentar y traspasar evolutivos funcionales dentro de una arquitectura existente Alguna experiencia con código no funcional (thread pools, gestión de hilos, wait/notify/interrupt/sleep, gestión de bloqueos, java.lang.reflect.*), interfaces entre sistemas, optimización de rendimiento Método Scrum & herramientas (Jira, Confluence, Sharepoint) Control de versiones con GIT, Gitflow, Github Requisitos técnicos: Al menos dos años de experiencia Spring boot, Spring data, Spring core MongoDB, Spring data mongoTemplate Oracle SQL + PL/SQL, Hibernate, Hikari Soltura en queries Mongo (NO-SQL) y Oracle (SQL) para depuración y análisis Confluent Kafka Soltura en el trato del formato JSON/framework Jackson Framework Apache Freemarker, FTL Inglés medio Valorable conocimientos de Angular y Openshift ¿Qué es lo que le ofrecemos? Salario competitivo en función de la experiencia Contrato indefinido u Opción de Contrato Mercantil 22 días laborables de vacaciones Plan de retribución flexible: Seguro médico, cheques guardería, cheques transporte Formación en Tecnología y Soft Skills Programa de referidos: 500 EUR por candidatos recomendados que se incorporen con nosotros Ubicación: Madrid. Modalidad: Híbrido (presencial 2 - 3 días semana). Horario: Lunes - Jueves 9:00 - 18:00 / Viernes 8:00 - 15:00. Horario verano: 8:00 - 15:00 Guardias: disponibilidad para realizar 1 semana de guardia 24x7 cada 5 semanas aprox. Salario en función de experiencia. Grupo Digital Somos un equipo de más de 100 profesionales tecnológicos, en el que encontraras proyectos estables, en los principales clientes nacionales e internacionales, desarrollando soluciones de Inteligencia Artificial, Cloud, Ciberseguridad, etc.... Nos comprometemos estar a tu lado en todas las fases del proyecto, para asegurarnos que creces profesionalmente con nosotros, y que tu aportación cuenta. ¿Quieres estar al día con las últimas tecnologías y buscas nuevos desafíos? ¡Envíanos tu CV y nos ponemos en contacto contigo! #JAVA #SPRINGBOOT

Job Description As a member of the Support organization, your focus is to deliver post-sales services and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers during service implementation and setup, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Required skills. Degree in a relevant discipline or equivalent experience At least 10 years' experience in a senior technical project manager role and strong background within an IT support organization Experience with Project Management methodologies and tools. Experience working with Network concepts and network devices such as Firewalls and Routers. Experience implementing Linux environments, Virtualization, Public and Private Clouds, and Monitoring tools on-site or in the cloud. Expertise in one or more Oracle products is desirable. Expertise in Cloud based services is desirable. Excellent written, verbal and presentation communication skills in English. Proven ability to work with English speaking customers. Excellent computer skills (spreadsheet, documents, presentations) Proven ability to work with Fortune 100 customers in pressured or escalation situations. Excellent interpersonal skills and a collaborative working style Maintain and develop own technical skills. Maintain high levels of customer satisfaction. Internal Subject Matter Expert Persuasive with details and facts Responsibilities: Expected to be an expert member of the troubleshooting/avoidance team and have highly developed skills in solving extremely complex (often previously unknown) and critical customer issues. While performing your assigned tasks with a high level of autonomy and reporting to management on customer status and technical issues on a regular basis, you are expected to work with very limited guidance from management. Additionally, Oracle customers and employees will look to you for expert technical advice. Nice to Have Certified in PMP, Prince2, Agile, Scrum or similar. Career Level - IC4 Required Skills Communication Skills Project Management Technical Project Manager network concept project management meth About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer