IT Engineers

Job Offer Description

On behalf of our client, a global software development house, we are recruiting IT Engineers for their Malaga office.

 

Our client operates a flexible hybrid working model, a portion of time per week in the office and a portion from home if desired.

 

ABOUT OUR CLIENT:

 

This is your opportunity to be part of the leading software house in the online gaming world. In their space, passionate, innovative and incredibly awesome teams create the best technology in the field, and each day is a chance to level up.

Our client focuses on using the newest technologies as they understand that thesports bettingindustry is forever evolving and for them to continue to be the best, they must adapt.Learning and growing is something you will do naturally with them.

ABOUT THE ROLE:

 

Our client is looking to rapidly grow their IT Sportsbook team and are looking to recruit multiple IT Engineers.

 

As an IT Engineer supporting our client's state of the art Sports Betting Software you will be responsible for the installation, configuration and ongoing maintenance of their software in production environments on premises and in the cloud. Exceptional attention to detail, an enthusiastic and inquisitive attitude problem-solving and pattern analysis are required to support this fast-paced hybrid product.

 

You will need to be innovative and investigative, pre-empting problems with deployments before they go to live by reviewing change logs and getting to know the environment that you support. A strong feedback loop between IT and Dev is a necessity as we strive to become a truly “DevOps” product, prior experience in a development role is advantageous.

 

This team will be covering the USA time zone with a shift pattern of 3.30pm-12am Monday to Sunday (two days off per week), the expectation would be to work 1 weekend a month.

 

These roles will operate on a shift pattern basis - 7.5 hour shifts with total weekly hours of 37.5 hours to cover US and UK Time zones.

 

RESPONSIBILITIES:

  • Planning and performing software releases and configuration, working to the agreed methodology.
  • Provide first line technical and product support to our client's Sports Betting customers.
  • Creating and updating documentation for team processes and supported products.
  • Analyse and understand logged incidents with a strong technical awareness.
  • Provide effective, efficient and professional solutions to all customers queries or concerns.
  • Achieve key performance indicators and customer satisfaction metrics.
  • Contributing to improve the product & team through collaboration and innovation.
  • Provide support and deployment functions outside of normal working hours when required.
  • Weekend shift work will form part of this role.

REQUIREMENTS:

  • Monitoring tools (Grafana/Splunk/Kibana/Application Insights) - Must have used at least one of these.
  • Scripting languages (Powershell/Bash/Python etc) - Must have used at least one of these.
  • SQL or Postgres SQL - Must have used at least one of these.
  • Azure (CI/CD pipelines etc ) - Must have!
  • Experience in using coding/scripting to automate/reduce the time taken to complete manual tasks.
  • Able to communicate all needs, instructions, and decisions clearly.
  • Experience working with Agile methodologies and DevOps principles.
  • A background within Development.
  • Solid written and verbal communication and presentation skills in English.

If would be a benefit if you have...

  • Confluence/Jira
  • Octopus
  • Big IP F5 LTM
  • Automation tools (Ansible etc)
  • Incident Management & Communications
  • Troubleshooting experience

SALARY & BENEFITS:

 

Our client offers a competitive annual salary (details on application) plus benefits

which are outlined below:

 

Benefits:

  • 25 days annual leave + Spanish public holidays (where there is a requirement for these to be work TOIL will be given)
  • Option to purchase up to 5 additional leave days per year/sell 5 days per year.
  • Medical Aid
  • Company Pension Fund
  • Disability Cover & Life Insurance
  • Lunch Allowance
  • Employee Assistance Program
  • Wellness Allowance
  • Connectivity Allowance - 55 Euros per month.

As well as your base salary you'll also receive an additional rate allowance for the following:

  • Unsociable hours shift allowance (late shift from 3:30pm to midnight) - you´ll receive an extra 7.5% from your annual gross salary, on top paid per month.
  • Standby allowance and out of hours - the standby allowance would be an additional 8% of your annual salary paid monthly for the standby hours which you work, plus the extra hours you work during those days.
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Andalucia Technology Recruitment

Andalucia Technology Recruitment was created to satisfy the heavy demand for a specialist technology recruitment company servicing the Spanish and EMEA markets, based in the high-tech city of Malaga.

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IT Engineers

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